CrewBarn vs ServiceTitan: a feature comparison
ServiceTitan is one of the best-known platforms for running a trade business, with products for residential and commercial contractors. CrewBarn covers much of the same ground, from the first call to the books, in one platform for any trade. This page sets the two side by side as fairly as we can. Everything said about ServiceTitan here comes from ServiceTitan's own website, with a link to the page; where we couldn't confirm something there, the table says so.
As of October 2026. Features and plans change; check ServiceTitan's own site for the latest. ServiceTitan is a trademark of its owner, and this page isn't affiliated with or endorsed by it.
Feature by feature
| Feature | CrewBarn | ServiceTitan |
|---|---|---|
| Scheduling and dispatch | Drag-and-drop calendar that checks clashes and time off, a live dispatch map, Suggest a tech, and a late-tech watch. More | Scheduling and dispatch are listed features, with Scheduling Pro and Dispatch Pro products. Source |
| Mobile field app | Android app today, works with no signal; iPhone in the browser until the App Store version is out. More | Native iOS and Android field mobile app, with an offline mode. Source |
| Quotes with options | Good, better and best options, e-signature on the customer's phone, partial approval. More | Estimates, proposals and quotes. Source |
| Invoicing and payments | Invoices made from the job; Stripe (with Tap to Pay), GoDaddy Payments, bank transfer, cash and check; deposits. More | Payments, online bill pay and integrated customer financing. Source |
| Customer portal | Portal with company team logins (manager, accounting, intake), approve by text, and your own branded app. More | Customer portal. Source |
| Service agreements | Agreements that book their own visits, bill each period, cover named equipment, and renew at your uplift. More | Service agreements, digitally signed and tracked, and memberships. Source |
| Equipment history | A record and QR label for each piece of equipment at every site; the property owner decides which other companies see it. More | Equipment history and equipment management. Source |
| Inventory and purchasing | Stock by shop, truck and bin, reorder lists, purchase orders, a parts cart and supplier PDF catalogs. More | Purchasing and inventory, truck replenishment and procure-to-pay. Source |
| Accounting | Built-in general ledger, bank matching, sales tax, expenses, vendor bills and month close. More | An internal general ledger, with accounts payable and receivable; exports to QuickBooks Online or Intacct. Source |
| Payroll | Works out pay, commission and time off and posts it to the books. It does not pay employees or file payroll taxes. More | Payroll with integrated processing tools. Source |
| QuickBooks | QuickBooks Online: import customers, items and invoices, and push the ones that aren't there yet; journal export. More | Exports financial data to QuickBooks Online. Source |
| Phones and call recording | Your Twilio or net2phone lines; calls recorded and transcribed, and kept on the job. More | Call recording and call tracking; Contact Center Pro. Source |
| AI assistant | CBI drafts jobs from calls, writes call notes on the job, phones a running-late tech (press 1 to reach the customer), and asks before it acts. Runs on your own AI key. More | Atlas AI assistant, and an AI Virtual Agent (a Pro product) that answers and books calls. Source |
| Marketing and reviews | Marketing automations for customers who opted in, and Google review requests after finished jobs. More | Marketing, with Marketing Pro. Source |
| Website builder | A website written from your services and towns, on your own domain through Cloudflare. More | Not confirmed on ServiceTitan's pages. See ServiceTitan's site. |
| Open API | REST API with scoped tokens, signed webhooks, partner access, and an open-source (MIT) work dashboard. More | APIs with a developer portal, and a partner integration marketplace. Source |
| Subcontractor network | Send a job to a sub with a not-to-exceed amount; they work it in a free CrewBarn account, synced both ways. More | Not confirmed on ServiceTitan's pages. See ServiceTitan's site. |
| Customer marketplace | Customers ask for quotes and service plans on the CrewBarn marketplace; you answer with your price. More | Not confirmed on ServiceTitan's pages. See ServiceTitan's site. |
| Pricing | In beta: free for life for trades that help test it. You pay your own providers (AI, phones, maps) directly. | Per-technician pricing; plans (Starter, Essentials, The Works) are quoted on request. Source |
Who each is for
ServiceTitan. ServiceTitan's site describes products for residential and commercial trades, including construction management, sales tools and add-on Pro products, and pricing per technician with plans quoted on request. It suits companies that want a long-established vendor with a large partner marketplace and a sales and onboarding team.
CrewBarn. CrewBarn suits service companies of any trade and any size that want the whole business in one system, including the books, purchasing and a network of other trades, and that are comfortable joining a platform in beta and bringing their own provider keys.
Where ServiceTitan is more established
- Time in market. ServiceTitan is a mature product with a long track record. CrewBarn is new and in beta.
- Size. ServiceTitan's pricing page says it is "trusted by over 100,000 contractors". Source
- Integrations. ServiceTitan lists a partner marketplace of integrations and a developer portal. Source
- Reviews. ServiceTitan's features page shows ratings from review sites such as Capterra, G2 and GetApp. CrewBarn doesn't have public reviews yet. Source
- Commercial and construction tools. ServiceTitan lists construction management, progress billing and sales pipeline products. CrewBarn doesn't have construction project management. Source
- Apps. CrewBarn's iPhone app isn't in the App Store yet; iPhone users use the browser for now.
Where CrewBarn stands out
- One system, including the books and purchasing. CrewBarn's general ledger, bank matching, sales tax, vendor bills, purchase orders and payroll calculation sit in the same app as the jobs, with no separate accounting program. (ServiceTitan also has an internal general ledger and payroll tools; it exports to QuickBooks Online or Intacct.)
- An assistant that phones people. CBI calls a running-late tech on your company line, connects them to the customer when they press 1, and can call the customer with your script. It writes call notes on the job and asks before it saves, sends or moves anything.
- A network of trades. Send a job to a sub who works it in a free CrewBarn account, with a not-to-exceed amount and their invoice coming back to your job, and answer quote and service-plan requests on the CrewBarn marketplace.
- Equipment records the customer controls. When more than one company looks after a property, the owner decides which companies see the equipment records, and for how long.
- Open. A REST API and webhooks for everything the app does, and an open-source (MIT) work dashboard you can run on your own domain.
- Any trade. Pick your trade at sign-up and a starter pack loads job types, statuses, prices, stock spots and forms for it.
Questions
Is CrewBarn an alternative to ServiceTitan?
Yes. CrewBarn covers calls and intake, scheduling and dispatch, a field app, estimates, invoicing and payments, service agreements, equipment history, inventory and purchasing, accounting and payroll calculation, a customer portal and an open API. It is newer and in beta, and ServiceTitan has products CrewBarn doesn't, like construction project management.
Does CrewBarn have built-in accounting?
Yes. CrewBarn has its own general ledger, bank matching, sales tax, expenses, vendor bills, payroll posting and month close. If you'd rather keep QuickBooks Online, CrewBarn can import from it and push customers and invoices to it.
Does CrewBarn handle service agreements and memberships?
Yes. Agreements book their own visits on the rhythm you set, bill each period, list the equipment they cover, get signed online, and are drafted for renewal before the term ends.
Does CrewBarn run payroll?
CrewBarn works out each person's pay, commission and time off and posts the period to your books. It doesn't send paychecks or file payroll taxes.
Can I bring my data over?
Yes. The import wizard brings in customers, jobs and your catalog from spreadsheet exports, suggests how the columns map, and checks for duplicates before anything is saved.
How much does CrewBarn cost?
CrewBarn is in beta, and trades that help test it keep it free for life. You bring your own keys for providers like AI, phones and maps, and they bill you directly.